The simple answer
Cash back is better for most people. It's straightforward, there's no devaluation risk, and you don't need to learn transfer partner charts or booking strategies. A 2% flat cash back card gives you exactly 2 cents per dollar, every time, no guessing. If you value simplicity and certainty, cash back wins.
When travel points pull ahead
Points become more valuable when you're willing to be flexible with travel and learn the redemption system. Transferring points to airline partners for premium cabin flights can yield 3-5 cents per point — significantly more than cash back. If you travel internationally, fly business/first class, or stay at hotels frequently, points programs can deliver outsized value. But only if you actually redeem them well.
The hidden cost of points
Points have costs that cash back doesn't. They require time to learn and optimize. They can be devalued by the issuer at any time — a point worth 2 cents today might be worth 1.5 cents next year. They lock you into specific ecosystems. And they tempt you to spend on travel you wouldn't otherwise take just to "use your points." Cash back has none of these downsides.
The hybrid approach
Many experienced cardholders use both: a points card for travel spending (where the multipliers are highest) and a flat cash back card for everything else. This captures the best of both systems without over-committing to either. If you're just starting out, begin with cash back. Once your spending is consistent and you're comfortable with the basics, explore whether a points card adds value for your specific travel patterns.
Run your own numbers
The best card for you is the one that returns the most value given your actual spending patterns — not the one with the flashiest marketing. Use the Card Finder to compare options side by side, and use Card vs Card to see the real differences in rewards, fees, and benefits for any two cards you're considering.